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Product FAQ

1. What is SentryAccess?

2. What is authentication and authorization?

3. What constitutes a resource?

4. What is Access Control?

5. What is Single Sign-On, and why is it important?

6. We already have an authentication mechanism. Can we still use SentryAccess?

7. What authentication methods does SentryAccess support?

8. What equipment/software is required before deploying SentryAccess?

9. How many SentryAccess modules must I purchase to obtain all the touted benefits?

10. How long does it take to deploy SentryAccess?

11. On which platforms does SentryAccess run?

12. Which ODBC directories does SentryAccess support?

13. Does SentryAccess offer LDAP support?

14. Which Web Servers does SentryAccess support?

15. Which Application Servers does SentryAccess support?

16. We have regulatory compliance issues. Is SentryAccess for us?

 
   

1. What is SentryAccess?

SentryAccess is a web Access Management software solution that secures your protected resources. SentryAccess provides authentication, authorization and single sign-on services, while reducing the complexity associated with managing multiple user accounts and passwords.

   

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2. What is authentication and authorization?

Authentication describes the process of verifying a user identity before access to protected resources is granted. Authorization describes user entitlements; that is, which protected resources, and under which conditions, these resources are accessible by a user.

   

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3. What constitutes a resource?

Resources are any applications, files, data, web pages, etc, that you protect within your computing system.

   

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4. What is Access Control?

Access Control describes the process and policies through which access to protected resources is restricted (i.e., only those with the proper authorization will have access to your protected resources).

   

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5. What is Single Sign-On and why is it important?

Often abbreviated to SSO, Single Sign-On is an authentication process where users enter an identifier (user name) and a password, and are granted access to any number of resources within an ebusiness environment. SSO is important to ebusinesses as it removes the requirement for users to manage multiple identifications and passwords when switching between applications.

   

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6. We already have an authentication mechanism. Can we still use SentryAccess?

Absolutely. Many organizations appreciate the extra security multi-factor authentication provides. SentryAccess supports a variety of authentication methods, so incorporating SentryAccess into your existing authentication scheme won’t be an issue.

   

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7. What authentication methods does SentryAccess support?

SentryAccess supports the following methods: • vBasic (user name and password) • HTML Forms (and HTML Forms over SSL) • Digital X.509 certificates • vBiometric devices • vSmart cards and Tokens • Two-factor authentication

   

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8. What equipment/software is required before deploying SentryAccess?

Because SentryAccess is web (browser) based software solution, it does not require any additional hardware or software capital outlay. Further, there aren’t any additional plug-ins or browser additions required.

   

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9. How many SentryAccess modules must I purchase to obtain all the touted benefits?

SentryAccess is a stand-alone software product that delivers comprehensive benefits. Among others, it provides extensive auditing, logging, and reporting capabilities without the purchase of additional product modules (sometimes referred to as “suites”). With SentryAccess, you get all the benefits expected from a single sign-on web access management suite, in one easy-to-deploy application.

   

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10. How long does it take to deploy SentryAccess?

SentryAccess can be deployed in a matter of hours. Our solution consists of three software components: the SentryAccess Agent, SentryAccess Server, and SentryAccess Manager. SentryAccess Agent software should be installed on the same machines as your Web server software. SentryAccess Server software should be installed on a machine capable of connecting to your user and policy database(s). The SentryAccess Manager should be installed on the same machine where you installed the SentryAccess Server, as this is where the SentryAccess Administration Service resides. Further, SentryAccess includes Web plug-ins and APIs that will leverage your existing security infrastructure, making the deployment of your Web applications faster and easier than ever. Lastly, because SentryAccess is a lightweight application, it leaves a minimal footprint, thereby reducing installation time.

   

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11. On which platforms does SentryAccess run?

SentryAccess runs on the following platforms: • vMicrosoft Windows NT 4.0 or higher • vvSun Microsystems Solaris 2.8 (SunOS 5.8) • vSun Microsystems Solaris 2.9 (SunOS 5.9) • Linux Kernel 2.4 (For the latest platform support information, please visit our Supported Platforms page.)

   

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12. Which ODBC directories does SentryAccess support?

SentryAccess supports the following directories: • vMicrosoft SQL Server 2000 • Oracle Server 9i  (For the latest platform support information, please visit our Supported Platforms page.)

   

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13. Does SentryAccess offer LDAP support?

SentryAccess supports the following LDAP databases: • vMicrosoft Active Directory Windows 2000 • Novell eDirectory 8.73 • Sun iPlanet Directory Server 5.2 • Syntegra Aphelion 2002.1 (as a user directory) (For the latest platform support information, please visit our Supported Platforms page.)

   

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14. Which Web Servers does SentryAccess support?

SentryAccess supports the following web servers: • Microsoft IIS versions 4.0, 5.0, 6.0 • IBM Apache (Linux x86) version 1.3.xx • Oracle Apache (Solaris 2.8) version 9i release 2 • Sun iPlanet Server version 2.9 (support planned for Q3 2004) (For the latest platform support information, please visit our Supported Platforms page.)

   

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15. Which Application Servers does SentryAccess support?

SentryAccess supports the following application servers: • Bea WebLogic version 6.1 • IBM WebSphere version 5.1 (support planned for Q3 2004) (For the latest platform support information, please visit our Supported Platforms page.)

   

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16. We have regulatory compliance issues. is SentryAccess for us?

SentryAccess is a powerful utility that helps companies assure compliance with regulatory stipulations, such as HIPAA and  Sarbanes-Oxley. Our solution enables you to secure, monitor, audit and report on your system. For additional information on SentryAccess and SOX, click here.

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